Zaeronycia Moore
Hammond
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Facility Operations Manager
Standard Plus Parking;Metropolis
03.2024 - Current
- Reduced operational costs through effective resource management and strategic planning.
- Established effective communication channels between departments, fostering a collaborative work environment.
- Worked collaboratively with other department heads to align operational goals across the organization.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
Valet Supervisor
Standard Parking Plus
11.2023 - 03.2024
- Supervised valet team members for improved productivity and adherence to company policies.
- Conducted routine safety inspections to identify potential hazards or maintenance needs, reducing the risk of accidents or property damage while maintaining a safe environment for both staff and guests.
- Entered guest vehicle information and location in computerized valet parking system.
- Resolved customer complaints through calm, constructive communication.
- Issued and collected claim tickets and processed valet parking fees.
- Drove varied vehicles, including luxury and sports models, safely and legally.
Valet Parking Attendant
Standard Parking Plus
04.2023 - 11.2023
- Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Explained parking rates and retrieval procedures to guests upon arrival.
- Collaborated with hotel staff to ensure seamless communication regarding guest arrivals and departures.
- Used Flash to record customer name, make and model of vehicle and length of stay, maintaining up-to-date log.
Valet Parking Attendant
Parking Management Company
01.2023 - 04.2023
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
- Worked effectively in fast-paced environments.
Team Leader
Target Co
05.2020 - 12.2022
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Promoted high standards through personal example to help each member understand expected behavior and standards.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Built strong relationships with customers through positive attitude and attentive response.
General Merchandiser
Target Corp
11.2014 - 05.2020
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Ensured timely replenishment of stock on shelves by coordinating with inventory management teams.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Updated merchandise pricing to match new values and special promotional rates.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Education
High School Diploma -
Ponchatoula High School
Ponchatoula, LA05.2013
Skills
- Decision-Making
- Incident Reporting
- Clean Driving Record
- Decision-making capabilities
- Valid Driver's License
- Planning and scheduling
- Policy Enforcement
- Presentation
- Attention to Detail
- Safety Compliance
- Data Entry
Timeline
Facility Operations Manager
Standard Plus Parking;Metropolis
03.2024 - Current
Valet Supervisor
Standard Parking Plus
11.2023 - 03.2024
Valet Parking Attendant
Standard Parking Plus
04.2023 - 11.2023
Valet Parking Attendant
Parking Management Company
01.2023 - 04.2023
Team Leader
Target Co
05.2020 - 12.2022
General Merchandiser
Target Corp
11.2014 - 05.2020
High School Diploma -
Ponchatoula High School
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