Za'Ryah Kimball
New Orleans
Summary
Dedicated professional with a proven track record at West Jefferson Hospital, enhancing patient satisfaction through efficient registration and insurance verification. Excelled in HIPAA compliance and teamwork, demonstrating strong empathy and problem-solving skills. Achieved significant improvements in workflow optimization, contributing to a positive and efficient work environment.
Professional in patient access with proficiency in handling patient inquiries, managing admissions, and ensuring accurate data entry. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in healthcare systems, communication, and problem-solving with reliable and flexible approach.
Overview
3
3
years of professional experience
Work History
Patient Access Associate
West Jefferson Hospital
04.2024 - Current
- Improved patient satisfaction by efficiently registering and verifying insurance information, leading to a streamlined admission process.
- Assisted in maintaining HIPAA compliance by carefully handling sensitive patient information and protecting privacy during interactions.
- Supported hospital objectives by participating in quality assurance audits, identifying areas for improvement within the Patient Access department.
- Promoted a positive work environment through effective collaboration with colleagues, fostering teamwork and mutual respect among staff members.
Home Care Provider
A Hand To Hold
08.2023 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Store Associate
Ross Dress for Less
01.2022 - 08.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Education
High School Diploma -
Warren Easton High School
New Orleans, LA05-2023
Skills
- Strong empathy
- HIPAA compliance
- Patient confidentiality
- Claims processing
- Patient registration
- Insurance verification
- Follow-up skills
- Payment processing
- Workflow optimization
- Records management
- Customer service
- Problem-solving
- Friendly and outgoing
Timeline
Patient Access Associate
West Jefferson Hospital
04.2024 - Current
Home Care Provider
A Hand To Hold
08.2023 - Current
Store Associate
Ross Dress for Less
01.2022 - 08.2022
High School Diploma -
Warren Easton High School
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