Objective
Overview
Work History
Education
Skills
Timeline

Zelia Jackson

St. John the Baptist Parish School System
Laplace
24
years of professional experience

Eager to accept a full/part time position that provides opportunities for additional training and potential growth within a progressive and innovative company.

Diligent ISS paraprofessional with background in education and proven ability to create engaging learning environments. Adept at developing curriculum and fostering student success through innovative teaching methods. Demonstrated ability to manage classroom dynamics and utilize effective communication skills to enhance student learning.

Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with students from diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure student progress.

Work History

Para Educator / In-School Suspension Facilitator

18 Years 9 Months
St. John the Baptist Parish School System | 11.2007 - Current
  • Assist ISS students with various Science, History, English, Math, Art, and Computer base courses for the duration of assigned ISS.
  • Administer restorative practice to student assigned to ISS.
  • Obtain discipline records.
  • Manage and participate in other activities to further educational programs.

Direct Service Worker

5 Years 10 Months
Care INC | 04.2019 - 02.2025
  • Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
  • Monitored client progress and adjusted care plans to meet evolving needs effectively.
  • Collaborated with healthcare professionals to ensure comprehensive support for clients' well-being.
  • Trained new staff on best practices for client care and safety protocols.
  • Developed engaging recreational programs to stimulate social interaction among clients.
  • Advocated for clients' rights, ensuring access to necessary resources and services.

Direct Service Worker

9 Years 2 Months
Angels Care | 07.2009 - 09.2018
  • Assist client with daily activities of their leisure.
  • Prompt her to maintain hygiene.
  • Assist with providing meals.
  • Provide transportation to appointments.

Summer Bus Monitor

1 Month
Summer Feed Program | 06.2018 - 07.2018
  • Monitored student behavior during transportation, ensuring safety and adherence to regulations.
  • Assisted students with boarding and disembarking, providing support for those with special needs.
  • Communicated effectively with drivers to relay important information regarding student concerns.
  • Conducted regular safety checks on buses to maintain compliance with operational standards.
  • Collaborated with program coordinators to implement effective transportation schedules and routes.
  • Facilitated conflict resolution among students, promoting a positive environment during commutes.

Supervisor

4 Months
City of Kenner | 01.2015 - 05.2015
  • Managed students’ enrollment in after school program.
  • Provided monthly attendance reports.
  • Maintained harmonious relationships with parents, students, and staff.

Direct Service Worker

7 Months
Healing Hands | 06.2014 - 01.2015
  • Implemented feedback mechanisms to improve service delivery and client satisfaction levels.
  • Led team meetings to discuss case management strategies and share insights on client progress.
  • Promoted independence among clients through teaching life skills such as cooking, cleaning, and budgeting.
  • Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
  • Coordinated recreational activities that promoted socialization among peers while also improving overall mental health for participating clients.
  • Maintained clean, safe, and well-organized patient environment.

Teacher Assistant

4 Years 3 Months
Jefferson Parish Public School System | 08.2003 - 11.2007
  • Provided modification to special education students assigned to various Science, History, Math, English, and art classes.
  • Plan course content and method of presentation.
  • Instruct classes, present lectures, and participate in other activities to further educational programs.

Counselor

4 Years 4 Months
City of Kenner | 07.2003 - 11.2007
  • Counsel individuals and provide group educational and vocational guidance services.

C.N.A.

4 Months
Guardian Home Health of Louisiana | 08.2003 - 12.2003
  • Provided compassionate care to patients, ensuring comfort and well-being during daily activities.
  • Assisted in administering medications and monitoring vital signs to maintain health standards.
  • Collaborated with healthcare teams to develop and implement personalized care plans for clients.
  • Trained new staff on best practices in patient care and safety protocols, enhancing team efficiency.
  • Developed strong relationships with patients, fostering trust and improving overall satisfaction scores.
  • Streamlined documentation processes using electronic health record systems, increasing accuracy and compliance.

Dental Hygiene Assistant

2 Months
Melanie Andrews D.D. S | 06.2002 - 08.2002
  • Assist hygienist with examinations.
  • Sterilized and disinfected instruments.
  • Set up instrument trays.
  • Exposed dental diagnostic x-rays.
  • Charting.
  • Cleaned teeth and applied fluoride.

Education

Associates - General Studies/Biology

Delgado Community College | New Orleans, LA | 01-2018
Phi Theta Kappa Honor Society

Other - Nursing Assistant

Nursing Assistant Network Association | New Orleans, LA | 07-2003
Certified Nursing Assistant Certification

Other - Medical/Dental Assistant

Eastern College of Health Vocation | Metairie, LA | 06-1999
Certification

Skills

Problem-solving
Team collaboration
Relationship building
Classroom management
Time management
Lesson planning
Positive reinforcement
Conflict resolution
Parent interaction
Differentiated instruction
Cultural awareness
Active listening
Child development
Subject matter expertise
Group and individual instruction
Collaborative learning
Class instruction
Student engagement
Peer mentoring
Parent-teacher communication
Student motivation
Student interaction
Student records management

Timeline

Direct Service Worker

Care INC
04.2019 - 02.2025Read More

Summer Bus Monitor

Summer Feed Program
06.2018 - 07.2018Read More

Supervisor

City of Kenner
01.2015 - 05.2015Read More

Direct Service Worker

Healing Hands
06.2014 - 01.2015Read More

Direct Service Worker

Angels Care
07.2009 - 09.2018Read More

Para Educator / In-School Suspension Facilitator

St. John the Baptist Parish School System
11.2007 - CurrentRead More

Teacher Assistant

Jefferson Parish Public School System
08.2003 - 11.2007Read More

C.N.A.

Guardian Home Health of Louisiana
08.2003 - 12.2003Read More

Counselor

City of Kenner
07.2003 - 11.2007Read More

Dental Hygiene Assistant

Melanie Andrews D.D. S
06.2002 - 08.2002Read More

Eastern College of Health Vocation

Other from Medical/Dental Assistant
Read More

Nursing Assistant Network Association

Other from Nursing Assistant
Read More

Delgado Community College

Associates from General Studies/Biology
Read More
Zelia Jackson