Zelinda Harleaux
Baton Rouge
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
GameStop
08.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Online Grocery Associate
Walmart
06.2021 - 06.2024
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Education
Associate of Science - Information Technology
ITI Technical Institute
Baton Rouge, LA08-2026
High School Diploma -
Belaire Magnet High School
Baton Rouge, LA05-2020
Skills
- Customer service
- Cash management
- Effective team leadership
- Decision-making
- Problem-solving
Certification
Google IT Support Certificate - Certified through Coursera
https://coursera.org/verify/professional-cert/EEW3U4BAXA7C
Timeline
Assistant Manager
GameStop
08.2024 - Current
Online Grocery Associate
Walmart
06.2021 - 06.2024
Associate of Science - Information Technology
ITI Technical Institute
High School Diploma -
Belaire Magnet High School
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