Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zelinda Harleaux

Baton Rouge

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

GameStop
08.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Online Grocery Associate

Walmart
06.2021 - 06.2024
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Education

Associate of Science - Information Technology

ITI Technical Institute
Baton Rouge, LA
08-2026

High School Diploma -

Belaire Magnet High School
Baton Rouge, LA
05-2020

Skills

  • Customer service
  • Cash management
  • Effective team leadership
  • Decision-making
  • Problem-solving

Certification

Google IT Support Certificate - Certified through Coursera


https://coursera.org/verify/professional-cert/EEW3U4BAXA7C

Timeline

Assistant Manager

GameStop
08.2024 - Current

Online Grocery Associate

Walmart
06.2021 - 06.2024

Associate of Science - Information Technology

ITI Technical Institute

High School Diploma -

Belaire Magnet High School
Zelinda Harleaux