Zena Martinez
Wilson
Summary
Detail-oriented and analytical professional with over 10 years of experience in operations, payment analysis, and supply chain management. Skilled in data reconciliation, inventory control, and cross-departmental collaboration to streamline workflows and reduce discrepancies. Proven ability to identify process improvements, maintain accuracy under pressure, and support business growth through data-driven decision-making.
Overview
13
13
years of professional experience
Work History
Payment Analyst
Hajoca Corporation
06.2019 - Current
- Resolve invoicing and payment discrepancies for 25 branch locations nationwide.
- Analyze system reports and cost of goods sold (COGS) to ensure data accuracy.
- Perform monthly statement reconciliations and assist with financial reporting.
- Monitor inventory movement and identify irregularities to maintain balanced stock levels.
- Collaborate with internal teams to support process improvement and operational consistency.
Import Buyer
Hajoca Corporation
08.2014 - 06.2019
- Oversaw import operations for plumbing products sourced from China for over 600 profit centers.
- Conducted market and product research to identify gaps and expand product offerings.
- Managed system inventory for e-commerce platforms to support accurate product availability.
- Coordinated job sales and progress reporting to ensure timely delivery and project completion.
- Cultivated strong relationships with international vendors and logistics partners to optimize lead times.
Sales Associate
Academy Sports & Outdoors
07.2013 - 08.2014
- Delivered exceptional customer service and supported daily retail operations.
- Maintained accurate pricing and merchandising standards.
- Processed transactions and assisted in cash handling and loss prevention procedures.
Education
Associate of Applied Science - Paralegal Studies
ITT Technical Institute
12.2014
Skills
- Data & Financial Analysis
- Inventory & Supply Chain Management
- Vendor Relations & Purchasing
- Payment Reconciliation & Reporting
- ERP & Accounting Systems (eg, SAP, Oracle, QuickBooks)
- Excel (Pivot Tables, VLOOKUPs, Data Validation)
- Critical Thinking & Problem Solving
- Cross-Functional Collaboration
Timeline
Payment Analyst
Hajoca Corporation
06.2019 - Current
Import Buyer
Hajoca Corporation
08.2014 - 06.2019
Sales Associate
Academy Sports & Outdoors
07.2013 - 08.2014
Associate of Applied Science - Paralegal Studies
ITT Technical Institute