Zharia Woods
Baton Rouge
Summary
Offering strong communication and organizational abilities, eager to learn and develop in a professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Our Lady of the Lake-Tau Center
Baton Rouge, LA
12.2025 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Handled multi-line phone system, directing calls to appropriate departments promptly.
- Maintained accurate records of visitor logs and correspondence, ensuring data integrity.
- Provided excellent customer service, addressing inquiries and resolving issues effectively.
Administrative Assistant
Bruce Professional Counseling Services/ Sunshine Therapeutic Group Home
05.2024 - 05.2025
- Organize and schedule appointments
- Coordinated meetings and recorded detailed minutes for accurate documentation and follow-up
- Answer and direct phone calls
- Write and distribute email, letters, faxes and forms
- Develop and maintain a filing system
- Served as point of contact for internal and external clients, ensuring clear communication and timely responses
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Cashier/ Sandwich Artist
Subway
02.2024 - 06.2024
- Demonstrates a complete understanding of menu items and explains them to guests accurately
- Greeted guests with a cheerful and helpful demeanor while preparing their orders, enhancing customer experience
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change
- Prepared food neatly and on time, checked and restocked sandwich unit items to maintain supply throughout shift
- Adhered to food handling, safety, and sanitation standards during food preparation and service, ensuring a safe environment
Cashier
Dollar General
08.2024 - 03.2024
- Processed cash payments for merchandise and services, ensuring accurate handling of coins and large bills
- Verifying prices of items scanned at the cash register to ensure accuracy
- Assisted customers by answering product inquiries, locating items not on display, and efficiently processing returns or exchanges
- Receiving and processing returned merchandise, such as clothing, shoes, or electronics, so that it can be resold in the store
- Maintaining the appearance of the store by restocking shelves, cleaning floors, and organizing merchandise
- Maintaining an inventory of store supplies, including cleaning products and paper goods
Education
Certified Medical Assistant -
OTINCC
Natchez, MS12-2024
Healthcare Data Technology - undefined
Co-lin
Natchez, MS05-2018
Skills
- Organization
- Communication skills
- Client interaction
- Document management
- Telephone etiquette
- Customer service
- Report generation
- Attention to detail
- Verbal and written communication
- Problem-solving
- Call management
Certification
Certified Medical Assistant
- License #: D4R2D2M3
- March 2025-March 2027
Timeline
Receptionist
Our Lady of the Lake-Tau Center
12.2025 - Current
Cashier
Dollar General
08.2024 - 03.2024
Administrative Assistant
Bruce Professional Counseling Services/ Sunshine Therapeutic Group Home
05.2024 - 05.2025
Cashier/ Sandwich Artist
Subway
02.2024 - 06.2024
Healthcare Data Technology - undefined
Co-lin
Certified Medical Assistant -
OTINCC