Summary
Overview
Work History
Education
Skills
Timeline
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Zigian Miller

Hammond,LA

Summary

Dynamic professional with extensive experience in customer service and staff management at Dollar General. Proven track record of enhancing store efficiency and appearance, leading to increased sales. Skilled in order management and fostering strong relationships with patrons, ensuring repeat business through personalized service and high standards of cleanliness.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Dollar General
01.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Overnight Merchandiser

T-ROC
10.2020 - 08.2023
  • Collaborated with fellow team members to complete overnight tasks in a timely manner, ensuring store readiness for morning shoppers.
  • Utilized effective time management skills to balance multiple tasks simultaneously, prioritizing responsibilities according to urgency and store needs.
  • Enhanced store appearance by strategically organizing merchandise and executing product placement plans.
  • Arranged consistent shelves, bins, and racks at 3 locations by following established planograms.

Bartender/Manager

Shooters Billards and Grill
11.2020 - 03.2023
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Education

Bachelor of Arts - Journalism And Mass Communication

Southeastern Louisiana University
Hammond, LA
05-2020

Skills

  • Customer service
  • Staff management
  • Goals and performance
  • Order management
  • Customer service management
  • Relationship building and management
  • Sales growth

Timeline

Assistant Store Manager

Dollar General
01.2024 - Current

Bartender/Manager

Shooters Billards and Grill
11.2020 - 03.2023

Overnight Merchandiser

T-ROC
10.2020 - 08.2023

Bachelor of Arts - Journalism And Mass Communication

Southeastern Louisiana University

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Zigian Miller