Zionne Brady
Luling
Summary
Reliable and quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Provides great service and support. Great communication skills and ability to help resolve conflicts quickly and efficiently.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Barista
Scooter’s Coffee
Luling
10.2024 - Current
- Prepared high-quality beverages following company recipes and standards.
- Operated espresso machines and grinders to create various coffee drinks.
- Assisted customers with menu selections and provided product recommendations.
- Handled cash register transactions accurately and efficiently.
- Maintained cleanliness and organization of work area during shifts.
- Managed inventory levels, restocking supplies as needed throughout the shift.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Receptionist
Midas Touch Towing
New Orleans
02.2023 - 09.2023
- Greeted customers warmly and directed inquiries to appropriate staff.
- Managed incoming calls and scheduled towing services efficiently.
- Maintained organized front desk area and ensured cleanliness.
- Provided excellent customer service while addressing client concerns swiftly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Hanhville High School
Boutte, LASkills
- Beverage preparation
- Cash handling
- Customer service
- Inventory management
- Team collaboration
- Time management
Timeline
Barista
Scooter’s Coffee
10.2024 - Current
Receptionist
Midas Touch Towing
02.2023 - 09.2023
Hanhville High School