Zoe Bouillion
Lafayette
Summary
Dynamic and reliable professional with a strong background in customer service at Acadian Family Dentistry. Proven problem-solver with excellent communication skills, adept at multitasking and fostering positive relationships. Experienced in creating engaging learning environments as a volunteer at the Boys and Girls Club, enhancing students' academic performance through personalized support, as well as through work as a private tutor for a student with learning differences.
Overview
4
4
years of professional experience
Work History
Volunteer
Boys and Girls Club of New Iberia
08.2024 - 05.2025
- Volunteered weekly to tutor elementary and middle school students
- Helped improve reading and math comprehension through one-on-one support
- Built positive relationships and provided a safe learning environment
Tutor
Independent
01.2024 - 05.2025
- Developed individualized lesson plans to meet diverse needs of a student with learning differences.
- Collaborated with parents and educators to create supportive learning environments for students.
- Conducted assessments to track progress and adapt teaching methods accordingly.
Babysitter
Independent
08.2021 - 05.2025
- Collaborated with parents to communicate daily activities, behavioral updates, and developmental progress.
- Adapted routines based on children's individual needs, preferences, and energy levels to enhance engagement.
- Prepared nutritious snacks and meals adhering to dietary restrictions and preferences of children cared for.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Receptionist
Acadian Family Dentistry
11.2023 - 07.2024
- Greeted and assisted visitors, ensuring a welcoming environment and efficient check-in process.
- Managed multi-line phone system, directing calls to appropriate departments promptly.
- Handled customer inquiries with professionalism, resolving issues effectively to enhance satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
Bachelor of Arts - Public Policy Leadership
University of Mississippi
Oxford, MS05-2029
High School Diploma -
Episcopal School of Acadiana
Cade, LA05-2025
Skills
- Positive attitude
- Problem-solving
- Leadership qualities
- Professional and friendly customer service
- Strong verbal and written communication
- Organized and detail-oriented with front desk experience
- Able to multitask and manage time efficiently
- Comfortable with Microsoft Word, Google Docs, and basic office software
- Reliable, punctual, and team-oriented
Languages
Spanish
Limited Working
Timeline
Volunteer
Boys and Girls Club of New Iberia
08.2024 - 05.2025
Tutor
Independent
01.2024 - 05.2025
Receptionist
Acadian Family Dentistry
11.2023 - 07.2024
Babysitter
Independent
08.2021 - 05.2025
Bachelor of Arts - Public Policy Leadership
University of Mississippi
High School Diploma -
Episcopal School of Acadiana
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