Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Melton

Baton Rouge

Summary

Versatile and dynamic professional with a proven track record at Amazon, adept in warehouse safety and demonstrating exceptional problem-solving abilities. Excelled in roles requiring meticulous attention to detail and strong team collaboration. Enhanced efficiency by streamlining processes, showcasing a commitment to continuous improvement and operational excellence.

A personable and dedicated customer service representative with extensive experience in customer relations and Data Entry.

Works hard to be a solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients.

Relentlessly motivated to maintain customer satisfaction and contribute to company success makes her an asset in whichever role and/or department assigned.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Amazon
01.2024 - 10.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Data Entry Representative

Walmart
08.2023 - 03.2024
  • Enhanced overall organization by accurately categorizing and filing records accordingly.
  • Ensured compliance with industry regulations by following strict guidelines when handling sensitive information.
  • Improved customer service by promptly addressing inquiries and resolving issues related to entered data.
  • Streamlined data entry processes for enhanced efficiency and productivity.

Remote Customer Service Support

Target
12.2022 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Front Desk Receptionist

The Salvation Army Family Store & Donation Center
01.2022 - 12.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

Some College - Business Administration And Management

Southern University And A&M College
Baton Rouge, LA

Diploma -

Pearl High School
Pearl, MS
05.2023

Certificate Of Technical Studies - Business Administration And Management

Hinds Community College
Raymond, MS
05.2023

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Warehouse safety
  • Order picking
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Shipping and receiving
  • Data entry
  • Basic mathematics
  • Microsoft Excel
  • Microsoft outlook
  • Time management
  • Multitasking and organization
  • Verbal and written communication
  • Inventory audits
  • Decision-making
  • Critical thinking
  • Willing to learn

Timeline

Warehouse Worker

Amazon
01.2024 - 10.2024

Data Entry Representative

Walmart
08.2023 - 03.2024

Remote Customer Service Support

Target
12.2022 - 08.2023

Front Desk Receptionist

The Salvation Army Family Store & Donation Center
01.2022 - 12.2022

Some College - Business Administration And Management

Southern University And A&M College

Diploma -

Pearl High School

Certificate Of Technical Studies - Business Administration And Management

Hinds Community College

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