Zoey Reed
Lake Charles
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth.
Overview
10
10
years of professional experience
Work History
Police Dispatcher
Calcasieu Parish Sheriff's Office
Lake Charles, LA
07.2021 - Current
- Dispatched appropriate resources to respond to emergency situations promptly.
- Demonstrated effective problem solving skills while managing multiple incoming calls.
- Continuously updated knowledge base on current policies, procedures, and technology changes.
- Managed stressful situations in calm, composed manner while remaining professional at all times.
Fast Food Manager
Mcdonald's
Westlake, LA
08.2016 - 06.2021
- Trained employees on proper food preparation techniques according to company guidelines.
- Provided leadership to staff by setting expectations, delegating tasks, providing feedback and resolving conflicts.
- Performed daily store opening and closing duties including cash handling and reconciliations.
- Ensured the highest level of customer service was maintained at all times by addressing customer complaints promptly.
Education
POST Certification -
Calcasieu Parish Regional Law Enforcement Academy
Lake Charles04.2024
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) - Criminal Justice
Sowela Technical Community College
Lake Charles05.2021
Skills
- Information intake
- Active Listening
- Multitasking
- Works Well Under Pressure
- Effective Communication
Timeline
Police Dispatcher
Calcasieu Parish Sheriff's Office
07.2021 - Current
Fast Food Manager
Mcdonald's
08.2016 - 06.2021
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) - Criminal Justice
Sowela Technical Community College
POST Certification -
Calcasieu Parish Regional Law Enforcement Academy