Summary
Overview
Work History
Education
Skills
Timeline
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Jami Smith

Jami Smith

New Orleans,LA

Summary

I am passionate about building workplaces where people thrive, and businesses succeed. My approach blends strategic insight with a people-first mindset, ensuring lasting impact for organizations and their teams.

Overview

7
7
years of professional experience

Work History

Co-Founder and Consultant

Brightspot People
04.2024 - Current


  • Conduct comprehensive assessments of existing HR processes to identify areas for improvement and develop innovative solutions that foster a productive workplace environment
  • Navigate legal requirements ensuring compliance with industry regulations while identifying potential risks and implementing corrective measures
  • Create tailored training programs that address specific skill gaps within the workforce, enhancing overall team performance and engagement
  • Contribute to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.

Vice President of People Operations

Stellar
09.2023 - 04.2024
  • Oversaw the implementation of innovative talent acquisition strategies to attract top-tier candidates
  • Improved employee experience through internal communication and onboarding by developing a comprehensive feedback system that allows employees to voice their concerns and suggestions
  • Facilitated training sessions for hiring managers to ensure best practices in candidate selection and onboarding processes
  • Developed and executed a series of interactive town hall meetings to share critical company updates and encourage employee feedback

Director, Procore Culture Team

Procore Technologies Inc.
08.2022 - 09.2023
  • Coordinated with leadership to align company values with employee experiences, ensuring a culture of transparency and inclusivity
  • Led over 20 employee committees creating cultural programs that fostered engagement and collaboration across departments
  • Created and delivered a company-wide recognition program that increased employee satisfaction and motivation by 30%

Vice President of People Operations

Levelset
03.2021 - 08.2022
  • Cultivated an award-winning culture of innovation and engagement through continuous feedback loops and recognition programs
  • Led company transition from in-office to remote work, ensuring seamless communication and productivity while adapting to new digital tools and remote work best practices
  • Managed people tasks during company acquisition, ensuring a smooth integration of teams and alignment on company goals post-merger
  • Developed strategic initiatives with the executive team to enhance organizational alignment and drive performance metrics effectively

Director of People Operations

Levelset
02.2018 - 03.2021
  • Designed, developed, and implemented successful recruitment process to scale team from 100-400 employees
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

Education

Bachelor of Science - Communication Studies

Louisiana State University
Baton Rouge, LA

Skills

  • Strategic planning
  • Internal communications
  • Salary benchmarking
  • Training programs
  • Policy implementation
  • Recruitment strategies
  • Organizational culture
  • Diversity and inclusion
  • Talent acquisition
  • Employee recognition
  • Succession planning
  • Retention strategies

Timeline

Co-Founder and Consultant

Brightspot People
04.2024 - Current

Vice President of People Operations

Stellar
09.2023 - 04.2024

Director, Procore Culture Team

Procore Technologies Inc.
08.2022 - 09.2023

Vice President of People Operations

Levelset
03.2021 - 08.2022

Director of People Operations

Levelset
02.2018 - 03.2021

Bachelor of Science - Communication Studies

Louisiana State University
Jami Smith