André M. Barbin
Metairie,LA
Summary
To obtain a position that will enable me to use my abilities to work well with people.
Overview
13
13
years of professional experience
Work History
Casino Services Supervisor
Caesar's New Orleans
01.2025 - Current
- Supervising slot hosts
- Providing Customer Service
- Preparing paperwork to pay jackpots
- Handling and settling guest complaints
- Building Schedules
- Processing exceptions
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on best practices and operational procedures.
Table Games Supervisor
Treasure Chest
Metairie, LA
05.2024 - 01.2025
- Supervising games
- Inventory
- Supervising table drops
- Supervised daily operations of table games, ensuring compliance with gaming regulations.
- Trained and mentored staff on game procedures and customer service excellence.
Table Games Supervisor
Harrah's Casino
New Orleans, LA
10.2019 - 05.2024
- Inventory
- Supervising table drops
- Penciling- Coordinating dealers and supervisors
- Card and Dice replenishing
- Constructing the daily roadmap
- Setting table minimums based on volume and demand of games
- Monitored gameplay for adherence to rules, enhancing player experience and safety.
- Resolved guest issues promptly, fostering positive relationships and loyalty.
Auditor
Paragon Casino Resort
Marksville, LA
01.2017 - 09.2019
- Auditing different venues in house of casino
- Auditing the daily drops for the Slots and Table games department
- Preparing the daily report that's sent out to management and executives
- Conducted comprehensive audits to ensure compliance with regulatory standards and internal policies.
- Analyzed financial records and transactions to identify discrepancies and recommend corrective actions.
Guest Service Rep.
Paragon Casino Resort
Marksville, LA
05.2015 - 01.2017
- Greeting guests
- Answering calls
- Taking reservations
- Checking guests in/out of hotel
- Night auditor
- Fill in for shift supervisor
Game Adviser
GameStop
Mansura, LA
11.2015 - 12.2015
- Checking out customers
- Stocking
- Answering calls
- Taking orders
Criminal Researcher
Arlene Barbin
Marksville, LA
05.2014 - 08.2014
- Background criminal research
- (while in college)
Valet
Paragon Casino Resort
Marksville, LA
06.2013 - 08.2013
- Greeting guest
- Parking and driving the guests’ vehicles
- (while in college)
Bell Person
Paragon Casino Resort
Marksville, LA
05.2012 - 08.2012
- Greeting guests
- Loading and delivering the guests’ items to their hotel room
- (while in high school)
Education
NSU
01.2015
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Marksville High School
01.2012
Timeline
Casino Services Supervisor
Caesar's New Orleans
01.2025 - Current
Table Games Supervisor
Treasure Chest
05.2024 - 01.2025
Table Games Supervisor
Harrah's Casino
10.2019 - 05.2024
Auditor
Paragon Casino Resort
01.2017 - 09.2019
Game Adviser
GameStop
11.2015 - 12.2015
Guest Service Rep.
Paragon Casino Resort
05.2015 - 01.2017
Criminal Researcher
Arlene Barbin
05.2014 - 08.2014
Valet
Paragon Casino Resort
06.2013 - 08.2013
Bell Person
Paragon Casino Resort
05.2012 - 08.2012
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Marksville High School
NSU