Danielle Willis
Baton Rouge
Summary
Reliable and customer-focused Donation Attendant with experience in receiving, sorting, and organizing donated goods in a fast-paced retail or nonprofit environment. Skilled in providing excellent customer service, maintaining clean and organized donation areas, and ensuring compliance with organizational policies. Strong attention to detail, physical stamina, and a commitment to supporting charitable missions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Service Worker
Louisiana Health and Rehab Options
Baton Rouge
10.2022 - 04.2024
- Provided hands-on support to clients in a residential facility, promoting safety and well-being.
- Maintained detailed logs and incident reports to ensure transparency and security.
- Worked with a multidisciplinary team to enforce safety protocols and emergency procedures.
Front Desk Receptionist
Affordable Cycle Care
Baton Rouge
03.2020 - 12.2020
- Monitored building access and greeted customers, maintaining visitor logs.
- Handled scheduling, data entry, and security of confidential customer information.
- Acted as the first point of contact in enforcing facility safety and customer service.
Cashier
Popeyes Chicken
Baton Rouge
04.2018 - 09.2019
- Managed high-volume cash handling with accuracy.
- Maintained awareness of surroundings and responded to customer concerns.
- Supported store safety by reporting suspicious activity and enforcing company policies.
Housekeeping Staff
Sunny Side Hotel
Baton Rouge
02.2015 - 04.2018
- Maintained cleanliness and safety standards across guest rooms and hotel premises.
- Identified and reported safety hazards promptly.
Cashier
Piggly Wiggly Grocery Store
Baton Rouge
- Operated register and managed customer transactions.
- Maintained awareness of store activity and followed loss prevention procedures.
Education
Cybersecurity Certification -
University of Grantham
01.2024
Diploma -
Kaplan High School
01.2011
Skills
- Housekeeping & Sanitation Procedures
- Laundry & Linen Care
- Time Management & Organization
- Guest Service & Professionalism
- Team Collaboration
- Attention to Detail
- Safety and Cleaning Protocols
- Surveillance & Incident Reporting
- Customer Service & Conflict Resolution
- Access Control & Safety Monitoring
- Cybersecurity Awareness
- Emergency Response Support
- Dependable & Adaptable
Certification
Cybersecurity Certification
Hobbies and Interests
- Home and Hotel Cleaning
- Community Safety and Crime Prevention
- Cybersecurity Trends and Digital Protection
- Helping Others and Volunteer Work
- Fitness and Personal Wellness
- Learning New Security Technologies
Timeline
Direct Service Worker
Louisiana Health and Rehab Options
10.2022 - 04.2024
Front Desk Receptionist
Affordable Cycle Care
03.2020 - 12.2020
Cashier
Popeyes Chicken
04.2018 - 09.2019
Housekeeping Staff
Sunny Side Hotel
02.2015 - 04.2018
Cashier
Piggly Wiggly Grocery Store
Cybersecurity Certification -
University of Grantham
Diploma -
Kaplan High School