Emma Vaughn
Leesville,LA
Summary
Friendly Apprentice Hairdresser adept at greeting customers, making appointments and helping customers feel comfortable. Skilled at washing, cutting and coloring hair. A skilled Shift Leader at Fox's Pizza Den, excelled in customer service management and server training, ensuring high satisfaction and repeat business. Skilled in using POS systems and resolving complaints, led teams to achieve peak performance during busy periods, significantly enhancing the dining experience.
Overview
3
3
years of professional experience
Work History
Server Shift Leader
Fox's Pizza Den
12.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Trained new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
Cosmetology License - Cosmetology
Blue Cliff College
Alexandria, LA12-2024
Skills
- Server training
- Strong leadership
- Customer service management
- Hair cutting
- Color application
- Appointment Scheduling
Timeline
Server Shift Leader
Fox's Pizza Den
12.2021 - Current
Cosmetology License - Cosmetology
Blue Cliff College
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