Ethan Butler
Denham Springs
Summary
Dynamic replenisher with a strong focus on teamwork and problem resolution. Recognized for enhancing customer connections and streamlining operations to exceed performance goals and improve overall service delivery.
Overview
1
1
year of professional experience
Work History
Replenisher and Customer experience specialist
The Michaels Companies, Inc.
Denham Springs
01.2025 - 04.2026
- Managed inventory accuracy using RF scanners and conducted regular cycle counts to ensure products were always available for customers.
- Optimized stockroom efficiency by organizing layouts for faster accessibility and streamlining the replenishment process.
- Prioritized high-urgency tasks in collaboration with supervisors to meet strict stocking deadlines and operational goals.
- Executed merchandising guidelines to create visually appealing shelf displays that enhanced customer shopping experience.
- Delivered personalized service by assisting customers with product inquiries, locating items, and providing project advice
- Facilitated efficient checkout by processing transactions accurately while engaging in friendly conversation to build customer loyalty and relationships.
- Resolved customer concerns with a solutions-oriented approach, ensuring guests left satisfied and engaged.
Cashier
Off The Hook
Walker
02.2025 - 12.2025
- Processed high-volume customer transactions via POS system with precision, managing various payment methods and loyalty program integration.
- Engaged with guests to deliver friendly, personalized service, fostering a welcoming and warm environment.
- Maintained a high sense of urgency during peak hours to ensure fast service without compromising order accuracy.
- Anticipated customer needs by providing menu recommendations and utilizing suggestive selling to drive add-on sales.
- Collaborated with other team members to maintain smooth operations and a clean, organized workspace.
- Resolved customer concerns with a commitment to 'making it right' for every guest's mindset.
Education
High School Diploma -
Denham Springs High School
Denham Springs, LA05-2026
Skills
- Inventory Management
- Inventory replenishment
- Stock Control
- POS & Cash Management
- High-Volume Operations
- Customer Connection & Service
- Customer Engagement
- Customer Interaction
- Customer service abilities
- Sales Techniques
- Problem resolution
- Conflict management
- Multitasking & Deployment
- Workplace synergy
- Store maintenance
- Team collaboration
- Precis Decision-making
Accomplishments
- Three years in DSHS Premier Wind Ensemble
- Two years in the All-Parish band
- Two years in the All-District band
- Two years in the All-District jazz band
- One year in the All-State band
- Two years in the LYO program (Louisiana Youth Orchestra)
- One year in the MDHO program (Multi District Honor Orchestra)
- Awarded best musician for 25-26 at DSHS
- Granted the Premier Music Scholarship at LSU
- Granted HONORS TOPS
Affiliations
- Volunteer, Mentor for the United Sound program for kids with special needs
- Teacher, for the Instrumental Techniques Class
- Section Leader for trombone and baritones for the DSHS 25' marching band
Timeline
Cashier
Off The Hook
02.2025 - 12.2025
Replenisher and Customer experience specialist
The Michaels Companies, Inc.
01.2025 - 04.2026
High School Diploma -
Denham Springs High School