Katelyn Washington
LaPlace
Summary
Dynamic professional with a proven track record in enhancing customer experiences and optimizing operations. Excelled in leadership roles and demonstrated creative problem-solving abilities along with bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
Overview
8
8
years of professional experience
Work History
Dietary Clerk
Compass Group-LCMC
2024.07 - 2025.01
- Focused on satisfying patients' food service needs and dietary requirements.
- Built relationships to promote collaborative environment.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
Customer Service Representative
Sleep Number Corporation
2023.01 - 2023.12
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Trained new personnel regarding company operations, policies and services.
Operations Specialist
Apple
2020.10 - 2022.10
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Substitute Teacher
Kelly Temp Services
2016.08 - 2018.08
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
Associate of Science - Medical Coding
River Parishes Community College
Reserve, LA2026-05
High School Diploma -
East Saint John High School
Reserve, LA2016-05
Skills
- Patient communication
- Courteous demeanor
- Experience in leadership
- Creative problem solving
- Adaptable
Timeline
Dietary Clerk
Compass Group-LCMC
2024.07 - 2025.01
Customer Service Representative
Sleep Number Corporation
2023.01 - 2023.12
Operations Specialist
Apple
2020.10 - 2022.10
Substitute Teacher
Kelly Temp Services
2016.08 - 2018.08
Associate of Science - Medical Coding
River Parishes Community College
High School Diploma -
East Saint John High School