Jamia Robinson
Denham Springs
Summary
Dynamic retail sales professional with a proven track record at Lowes Home Improvement, excelling in cross-selling and product promotion. Adept at building strong customer relationships and enhancing store performance through effective scheduling and team mentoring. Recognized for increasing revenue by recommending complementary purchases and creating inviting shopping environments. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hardware Sales Associate
Lowes Home Improvment
Denham Springs
04.2024 - 12.2024
- Developed strong rapport with customers and created positive impression of business
- Created inviting environment for customers by maintaining store organization and cleanliness
- Monitored customers for signs of security concerns and escalated issues to management
- Recommended complementary purchases to customers, increasing revenue
Manager
Main Street Quick Lube
Liberty
03.2024 - 05.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Developed and maintained relationships with customers and suppliers through account development
- Maximized performance by monitoring daily activities and mentoring team members
- Cross-trained existing employees to maximize team agility and performance
Frontline Sales Representative
Sams Club Distribution
Denham Springs
09.2023 - 01.2024
- Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives
- Organized promotional events and interacted with community to increase sales volume
- Inspected products prior to shipment to verify accurate labeling and recordkeeping
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies
Education
High School Diploma -
Live Oak High School
Denham Springs, LA05.2023
Skills
- Cross-selling
- Networking
- Hardware installation
- Product promotion
- Goal orientation
- Retail sales professional
- Retail transactions
- Scheduling
- Account updating
Certification
Certified Clinical Medical Assistant
Timeline
Hardware Sales Associate
Lowes Home Improvment
04.2024 - 12.2024
Manager
Main Street Quick Lube
03.2024 - 05.2024
Frontline Sales Representative
Sams Club Distribution
09.2023 - 01.2024
High School Diploma -
Live Oak High School