Jenna Rigby
Lake Charles
Summary
4+ years of customer service experience in hospitality, customer care, and guest services. Attentive and skilled at connecting with guests, making people feel valued and cared for, and thriving in changing environments. Energetic and enthusiastic, with a passion for creating positive experiences.
Overview
2
2
years of professional experience
Work History
Leasing Assistant
Beau Chene Lake Charles
Lake Charles
04.2025 - Current
- Guided prospects through tours, applications, and move-in processes.
- Resolved resident concerns and conflicts in a timely manner.
- Managed calls and emails to maintain organized workflow.
- Collaborated with team members to ensure property upkeep and maintenance.
Server
Walk On's Sports Bistreaux
Lake Charles
07.2024 - Current
- Provided friendly, attentive service to guests in a fast-paced dining environment.
- Collaborated with staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
Bartender
The Landing Bar & Grill
Anahuac
05.2023 - 07.2023
- Prepared and served drinks with a friendly, welcoming attitude.
- Helped guests with questions and special requests to make their experience enjoyable.
- Checked identification of guests to verify age requirements for alcohol purchase.
Education
Architecture
Blinn College
Bryan, TX05-2027
High School Diploma -
Barbers Hill High School
Mont Belvieu, TX05-2023
Skills
- Customer service experience
- Mandarin - heritage speaker, currently relearning
- Strong communication and interpersonal skills
- Adaptability and the ability to multitask in fast-paced environments
- Problem solving and conflict resolution
- Teamwork and collaboration
Timeline
Leasing Assistant
Beau Chene Lake Charles
04.2025 - Current
Server
Walk On's Sports Bistreaux
07.2024 - Current
Bartender
The Landing Bar & Grill
05.2023 - 07.2023
Architecture
Blinn College
High School Diploma -
Barbers Hill High School
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