Sherri Maness
Shongaloo
Summary
Experienced in providing dedicated customer service and customer and public welfare. Demonstrates quick thinking and superb communication skills when faced with time critical scenarios. Knowledge of street and highway rules and regulations.
Overview
15
15
years of professional experience
14
14
years of post-secondary education
Work History
Direct Service Worker
Southern Ingenuity
Homer
05.2023 - Current
- Provided direct support to individuals with developmental disabilities.
- Assisted clients in daily living activities and personal care.
- Developed and maintained positive relationships with clients and families.
- Monitored client progress and reported changes to supervisors.
- Implemented individualized service plans tailored to client needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Ensured a safe and clean environment for clients during service delivery.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Substitute Teacher/Facilitator
Webster Parish School Board
Minden
08.2022 - 05.2023
- Delivered engaging lessons in diverse subjects to various grade levels.
- Managed classroom behavior to create a positive learning environment.
- Collaborated with teachers to implement effective lesson plans and activities.
- Supervised students during lunch and recess to ensure safety and order.
- Maintained accurate attendance records and completed required documentation.
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
Personal Shopper
Walmart
Minden
07.2019 - 12.2019
- Helped generate new business by actively promoting department services and offerings to customers
- Responded to customer inquiries and requests
- Helped customers register for department services
- Organized and maintained area by following company safety, cleaning, and operating procedures
- Utilized equipment appropriately and set up displays
- Fulfilled customer orders by reviewing orders, locating, preparing, and packaging merchandise
- Ensured accuracy of orders prior to pickup
- Made appropriate product substitutions and consulted with customers as needed to ensure satisfaction
Direct Service Worker
Country Road Resources
Sarepta
01.2016 - 01.2019
- Assisted client with daily living activities
- Helped client with grooming and hygiene needs
- Administered client medication timely and correctly
- Regularly interacted with client’s family to ensure proper care
- Assisted client with walker, wheelchair, and cane
- Observed client for signs of ill health or change in mood
- Provided client with emotional and social support
- Provided direct support to individuals with developmental disabilities.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Followed care plan and directions to administer medications.
- Attended trainings pertinent to job responsibilities on a regular basis.
- Coordinated transportation for appointments, errands, and other needs as required by each individual's plan of care.
First Responder - Volunteer Firefighter
Northeast Bossier #5 Fire Department
Plain Dealing
01.2011 - 01.2016
- Responded to fire alarms
- Responded to calls for emergency medical services, and rendered first aid and CPR when needed
- Performs salvage operations such as throwing salvage covers, sweeping water and removing debris
- Responds to and renders assistance in emergency cases
- Keeps fire station, equipment and grounds in a clean and orderly condition
- Participates in training activities and instruction sessions
- Acquires and retains a thorough knowledge of the City, including streets, buildings, water supply, unusual hazards and related items
- Performs various public information or education tasks
- Works in a safe manner and reports unsafe activity and conditions and adheres to responsibilities concerning safety prevention, reporting and monitoring.
- Maintained accurate incident reports and documentation following emergency responses.
- Engaged in public education efforts regarding fire safety and prevention techniques.
- Participated in ongoing training to enhance skills and stay current with best practices.
- Participated in community outreach programs designed to educate citizens about fire safety practices and procedures.
- Performed maintenance tasks on firefighting vehicles such as checking fluid levels, inspecting hoses, testing pumps.
- Monitored radio transmissions from dispatch center regarding incoming emergency calls for service.
Education
Diploma -
Springhill High School
Springhill, LA 08.1992 - 05.2006
Skills
- CPR Certified
- Complex problem solving
- Basic First Aid
- Excellent communication skills
- Clean driving record
- Organized
- Quick-thinking
- Detail oriented
- Safety conscious
- Motivated
- Individualized care plans
- Client relationship management
- Time management
- Effective communication
- Compassionate care
Timeline
Direct Service Worker
Southern Ingenuity
05.2023 - Current
Substitute Teacher/Facilitator
Webster Parish School Board
08.2022 - 05.2023
Personal Shopper
Walmart
07.2019 - 12.2019
Direct Service Worker
Country Road Resources
01.2016 - 01.2019
First Responder - Volunteer Firefighter
Northeast Bossier #5 Fire Department
01.2011 - 01.2016
Diploma -
Springhill High School
08.1992 - 05.2006