Tristan Williams
IT DIRECTOR
West Monroe
Summary
Results-driven IT leader with extensive experience in IT infrastructure management, project leadership, and strategic technology alignment. Proven success in overseeing IT teams, implementing robust cybersecurity measures, and managing enterprise-wide IT systems, including Active Directory, Windows Server, VMWare, and Office 365. Adept at developing IT strategies that align with business and academic objectives, ensuring security compliance, and driving innovation. Strong background in managing IT projects, system integrations, and optimizing technology solutions to enhance operational efficiency. Passionate about fostering a culture of continuous improvement and leveraging technology to support institutional growth.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
6
6
Certifications
Work History
Proactive Services Engineer
NetTech
10.2016 - Current
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring
- Collaborated with cross-functional teams to design and implement tailored IT solutions that met client needs and enhanced operational efficiency
- Managed patching and software updates across client systems, ensuring timely installation of security patches and updates to maintain system integrity and compliance
- Administered and maintained Active Directory environments, including user account management, group policies, and permissions, to ensure secure and efficient access control across networks
- Conducted risk assessments and implemented strategies to secure network environments
- Acted as a strategic advisor to clients, helping them align IT strategies with business objectives and driving technology innovation to enhance growth
- Managed hardware and software procurement by generating quotes, ensuring clients received cost-effective and appropriate solutions for their needs
Virtual Chief Information Officer
NetTech
10.2016 - Current
- Provided executive-level IT guidance as a vCIO, assisting organizations in IT planning, budgeting, and compliance
- Developed and executed IT strategies that aligned with business objectives, improving system performance and security
Project Lead
NetTech
10.2016 - Current
- Developed project roadmaps, defining objectives, timelines, and milestones while managing large-scale project phases and scheduling
- Led system integration and technical upgrade efforts, coordinating with vendors, consultants, and internal teams to ensure seamless transitions and successful integrations
- Spearheaded office moves and new building IT setups, conducting site assessments and collaborating with architects, engineers, vendors, and clients to design and implement IT infrastructure, including cabling, IT closets, AP installations, and system configurations
- Designed, installed, and configured complete network infrastructures from the ground up, including routers, switches, firewalls, and cabling, ensuring optimal performance, security, and scalability
- Led IT teams in designing and implementing enterprise-level infrastructure solutions, ensuring security, scalability, and efficiency
- Spearheaded cybersecurity initiatives, including firewall configurations (SonicWall, general firewalls) and compliance with industry security standards
Education
Bachelors Degree - Computer Information Systems
Northwestern State University of Louisiana
Natchitoches, LA 08.2021 - 12.2026
Associates Degree - Business and Technology
Louisiana Delta Community College
Monroe, LA 08.2016 - 05.2019
Skills
- IT Project Management
- Budgeting
- Network Administration
- Cisco
- SonicWall
- Firewalls
- Active Directory Management
- User Controls
- Group Policies
- Windows Server Administration
- Data Migration
- Backup Strategies
- Cybersecurity
- Risk Management
- Office 365
- Enterprise Collaboration Tools
- VMware Virtualization
- Cloud Computing
Certification
CompTIA Network Infrastructure Professional
Affiliations
West Monroe - West Ouachita Chamber of Commerce Diplomat 2025
Timeline
Bachelors Degree - Computer Information Systems
Northwestern State University of Louisiana
08.2021 - 12.2026
Proactive Services Engineer
NetTech
10.2016 - Current
Virtual Chief Information Officer
NetTech
10.2016 - Current
Project Lead
NetTech
10.2016 - Current
Associates Degree - Business and Technology
Louisiana Delta Community College
08.2016 - 05.2019
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