William Lanham

• Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
• Maintained a clean and organized work area, ensuring compliance with infection control protocols.
• Promoted departmental efficiency through excellent time management skills when handling multiple tasks simultaneously.
• Performed high quality radiologic, CT and fluoroscopy exams on incoming patients.
• Collaborated with radiologists to optimize image quality, leading to improved diagnostic accuracy.
• Increased patient satisfaction scores by providing compassionate care and effective communication throughout the imaging process.
• Responded to physician questions and needs regarding patients.
• Monitored patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.

Starting as a Rad tech in 2007, I became lead tech in 2011 and also temporary Operations manager in 2015. I was in surgery mainly in neuro spine, ortho, and vascular cases. Some of my duties as lead tech and then temporary operations manager in xray were ordering supplies, writing the schedule, helping with students, scheduling issues, meeting with vendors, making sure the department followed all ACR protocols and that we kept a clean environment for our patients.